Our public sector is chaotic.
Is your team frustrated and struggling to deliver the mission that your customers so desperately need？
Imagine if there was a one-stop resource with proven solutions, making it easier for you to overcome all these challenges.
Imagine if you could gain insights directly from an implementation expert who has personally led numerous successful improvement efforts in government organizations like yours.
Well, you don’t have to imagine it. You just found your new secret weapon (and unfair advantage).
Authored by noted industry expert Mark David Jones, this transformative book revolutionizes the way public sector professionals like you lead, engage your team, and deliver exceptional customer care.
Robert D. Sharp
Vice Admiral, USN (Ret), former Director of the National Geospatial-Intelligence Agency
"Gov Results Now! is not only a must read – it’s a must do! Mark David Jones has taken his decades of experience working with Disney and a multitude of other world-class organizations and turned it into a treasure trove of clear, concise, practical actions anyone can adapt and implement to immediately improve their team’s performance. He provides keen insights on how to get the most out of your most valuable resource – your people – and how to create a collaborative, innovative environment to fully unleash their potential. Much to the consternation and confusion of my dog, I found myself shouting “Amen!” time and time again as I devoured its content. If you’re a leader committed to excellence, you’ll want to consider some of the gems in this book and its supporting materials as part of your team’s action plan and day-today operations."
Order at HBR Press
Premium Signed Copy (No Extra Charge!) or eBook
Audio Book (Coming soon)
Discount for bulk orders!
Loads of practical tools.
Award-winning results.
Make excellence easier!
The book to buy this year!
Chip Fulgham
CEO of Endeavors, retired Air Force Colonel and CFO/twice Acting Deputy Secretary of the Dept of Homeland Security
“Mark delivers again! Gov Results Now! is a must read for anyone in government service looking to improve their interactions with their customer. Mark leverages over 20 years’ experience in the service sector working to improve the customer experience at Disney and, as the CEO of a behavioral health organization, I know these are proven easy to understand tools and solutions that work in any sector. Having spent over 35 years in government service, I’m confident this book will be a tremendous help for both leaders and employees at all levels committed to make government function better for those we serve. It’s like having your own personal coach at your disposal.”
Christina Monaco
Chief Operating Officer, The Open Geospatial Consortium
“In this book, Mark David Jones distills decades of experience helping public sector organizations chart pathways to sustainable success into practical strategies that leaders at any level can implement with their teams. Unique in his focus on how to implement change inside a government organization, Mark has channeled his deep understanding of and empathy for public service into Gov Results Now! In my federal career I was lucky enough to count Mark as an advisor to my organization, and I’m thrilled he’s made his expertise even more accessible in the pages of this book. Gov Results Now! is replete with easy-to-apply tools, practical advice, and engaging examples that will inspire government leaders to find new ways to embolden their teams in the delivery of superior outcomes for the public. ”
“Gov Results Now!” – your ultimate guide to igniting success in the fast-paced world of civil service.
Why Gov Results Now! Is Essential for Public Sector Professionals
In your fast-paced and demanding world of government, effective leadership isn’t just desirable – it’s absolutely essential. Gov Results Now! offers compelling reasons why public sector professionals like you must make this book an indispensable part of your toolkit, with comprehensive implementation tools for all aspects of your career success:
Kathy Wever
retired Senior Executive with National Geospatial-Intelligence Agency
“If you want to make it easier to achieve your mission in your public sector role, Gov Results Now! is the resource for you. I’ve been in civil service for 36 years and have had the opportunity to work with Mark David Jones for the last 10 years as a senior leader for the National Geospatial-Intelligence Agency, so I’ve seen the benefits firsthand. Gov Results Now! puts in writing for your reference, what I learned from Mark; unique, relevant insights for any leader or team implementing the tools, providing you a valuable reference. This book offers insights from the best organizations in the public and private sectors, complete with a wide array of practical methods that help guide any team improvement effort. He also provides a helpful downloadable workbook to make our implementation much easier. This collection is a timely and valuable reference for the entire government community.”
Diane Brown
Major, USAF Retired, Former Deputy Chief of Protocol, Office of the Secretary of Defense, Washington DC
“I’ve worked with Mark David Jones for almost 20 years and have witnessed his transformational insights lead to breakthroughs for numerous government leaders. Gov Results Now! is a fantastic collection of practical, user-friendly, tools to improve the public sector team to greater operational success and enhanced performance. Packed full of relevant examples from Mark’s vast experiences with step-by-step methods for putting proven best practices into action, Mark writes as if he is personally coaching you through the many different aspects of transforming your government team. I wish I had this resource when I was starting my 24-year Air Force/DoD career. It should be required reading for public sector team leaders everywhere. ”
Meet the author…Mark David Jones
Mark David Jones’ Disney career spanned 26 years (and numerous leadership positions) involving a wide variety of functional roles. Mark has been hip-deep in Disney strategies and daily operational implementation. (As he likes to say: “Have I got stories…”)
Over the past 20 years, Mark has been personally involved with over two dozen Fortune 500 companies and numerous public sector agency transformation efforts. The interesting thing? Mark discovered that all the best organizations follow the same path to sustainable success (and he’s got all their tools that he’s willing to share with you & your team!)
Mark Plunkett
retired Air Force Chief Master Sergeant
“As a retired career military Chief Master Sergeant and seasoned government program manager, I’ve seen trendy government management fads come and go, but Gov Results Now! effectively tackles such complicated issues as leadership, employee engagement, operational excellence, and customer satisfaction. The downloadable workbook has pages of writable tables and graphics that are game changers for team leaders who want to make their missions easier. The author, Mark David Jones, shares dozens of tools making implementation easy, and his cut-to-the-chase style is a welcome change from the tired academic books so common in our civil service space. 5 stars. Highly recommended! ”
Kim Poulton
Consultant to the North Carolina Turnpike Authority, Former Director of Communications & Marketing, Florida’s Turnpike Enterprise
“Given today’s increasing demands on government, team leaders at every level of our agencies are striving and often times struggling to improve our teamwork and citizen experience. With his background as a Fortune 100 and public sector improvement expert, Mark David Jones provides first-hand experience and an astounding number of implementation tools created especially for our industry. In Gov Results Now!, he provides practical insights and, more importantly, solutions to how we engage each other and those we serve. My working relationship with Mark goes back to 2004, and I still use his tools with consistent success across many different public service functions. After more than 30 years of government service in Transportation, I can say that this book is a blueprint for team improvement that every public sector professional should put into practice.”
Order at HBR Press
Premium Signed Copy (No Extra Charge!) or eBook
Audio Book (Coming soon)
Discount for bulk orders!
Loads of practical tools.
Award-winning results.
Make excellence easier!
The book to buy this year!
Fred Brittain
VP of Information Security, Knowledge Services
“Gov Results Now! is a fantastic resource for anyone in government wanting to elevate their ability to serve by first transforming their team and citizen experience (profoundly needed these days). Mark David Jones provides the tools that the best organizations use to implement practical improvements – both for the team and those they serve. As the former CIO for the state of Maine, I’m confident that, if you put these insights into action, you can improve your public sector operation in the ways that matter most. ”
Rick Luce
former Air Force program manager and Walt Disney Imagineer
“Gov Results Now! is a must-read for all public sector leaders and executives. Mark David Jones proves himself uniquely qualified to offer real-world stories, examples, and advice to benefit any Government team or project leader. His practical, down-to-earth approach condenses decades of research and experience into actionable, positive steps to help Government agencies deliver better results across the board! As a senior executive, I would make this book mandatory reading for all my leaders and managers. ”
OUR SERVICES
Need help implementing for your organization? Have Mark come to you!
CONSULTING
Mark is available to come to your organization & help guide you through the implementation process. From senior leader strategy sessions to conducting organization development consultation to team leaders training and other support, you can roll out your improvement efforts with confidence! Contact us today for your long-overdue breakthrough!
Link to Small World Alliance:
KEYNOTES
Mark David Jones has delivered over 1,300 keynotes to organizations like yours over the past 30 years. If you would like to bring him to your event for a keynote presentation or a series of workshops fully customized for your unique circumstances, he would be honored to support your efforts! Reach out today for a no-cost virtual consultation!
Link to 4MarkDavidJones.com:
Karen Bryk
Former Deputy Chief of Protocol, Government of Manitoba, Canada
“Mark David Jones and I share the same philosophy: we hope a pragmatic and actionable approach to improving public sector processes will ignite you to become a change agent. In Gov Results Now! Mark challenges us first to look at our own leadership style and then provides us with easy to implement strategies that will help you to influence change within your team to achieve operational excellence. What’s needed now more than ever is a leadership model that shows us how we can ignite those around us, and Gov Results Now! does just that. ”
Chris Young
Former President, Protocol & Diplomacy International - Protocol Officers Association
“In his inimitable style that weaves common sense, tough love, and good-natured humor into something eminently practical for all of us, Mark David Jones hits a home run with Gov Results Now! Public service teams often uniquely combine outstanding career civil servants with deep institutional knowledge and fresh political leadership with a voter mandate for immediate results. Meshing those two takes leaders who prepare themselves, their teams, their outcomes, and even their constituencies for sustained results. Mark provides an easy-to-follow blueprint to do just that, thus making this essential reading for those who want to turn good ideas into good policy. And that serves us all well."
Media Inquiries
If you would like to contact Mark for an article or network interview, please notify our publicity department here: